Portals, Shops & FAQs

Nothing for analog types!

Invoice portal

For customer of CANCOM Austria AG

Once you have registered, you can access your invoices here at any time, call up open items, update your contact details and, of course, get in touch with us.
If you register, you will receive an email notification as soon as a new invoice has been placed for you. Your invoices will then be available to you in the form of a secure electronic document. We also offer you the option of receiving invoices in the XML standard for further internal processing.

Customer IT support

For customer of CANCOM Austria AG

Are you already registered as a customer of CANCOM Austria? We will be happy to help you reliably as soon as you register your ticket with us.

CANCOM shop and marketplace

For customer of CANCOM a+d IT Solutions

Discover the CANCOM a+d shop - the digital purchasing platform for your IT needs and the Modern Workplace.

Simplify your IT procurement - with the CANCOM a+d IT Solutions shop. The modern online platform allows you to purchase a wide range of hardware from leading manufacturers, including accessories and care services, with just a few clicks. Benefit from attractive prices, simple ordering and invoicing as well as fast delivery.

Reed Exhibition Vienna - Exhibitor Shop

Trade fairs are communication platforms, and with CANCOM Austria you can get the most out of these events! Go to the CANCOM Austria Exhibitor Shop now and discover all the possibilities.

CANCOM a+d school notebooks

Notebooks for schools

CANCOM a+d IT Solutions GmbH is an authorised service provider for school notebooks from Lenovo, Acer and Fujitsu.

In case of support you will find important information for a quick processing here

Customer portal

myCANCOM

As a user of our customer portal, you can enjoy digital services - whenever and wherever you want. You have an overview of your CANCOM Cards at all times thanks to 24/7 online access.

FAQs

Who can register?
All customers of CANCOM Austria AG and CANCOM Austria Rental Services GmbH can register.
What are the advantages of this service for customers?
The service gives you quick and unbureaucratic access to your invoices and contract data as well as to other services offered.
Is my personal data protected?
Yes, your information is highly encrypted for transmission and stored on a secure server.
Will I incur additional costs when using the CANCOM Austria iBX customer platform?
No. The services of the CANCOM Austria iBX platform are available to our customers free of charge.
Are there any safety guarantees?
CANCOM Austria assures you that the information you provide will only be used for registration purposes. Your information will be protected and will not be passed on to unauthorized third parties.
Which browser is required for the iBX customer platform?
The iBX customer platform requires Microsoft Internet Explorer 5.0 or higher, Netscape Navigator 6.0 or higher or AOL 4.0 or higher; other browsers are not excluded. JavaScript must be activated.
Can I also use the iBX customer platform from another computer if I log in accordingly?
Yes, that's one of the big advantages. You can access your data securely online from any computer. However, please note that downloads are stored on the computer you are using!
How do I register for the iBX customer platform?
For the customer data, you need a current CANCOM Austria invoice that was sent to you by post in the last few months. Go to our registration page and enter the required information.

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