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Digital through the world of finance

Banking and insurance processes of today and tomorrow are digital, convenient and secure. This is ensured by K-Businesscom's specific industry solutions, such as legally binding end-to-end contract conclusions for online banking or insurance.

K-Businesscom: an asset for the financial sector

Banks, insurance companies and other companies from the financial sector benefit from know-how and customized solutions from the number 1 digitization partner in the DACH region. A cooperation with K-Businesscom brings decisive advantages ..

  • Increase efficiency and productivity
  • Cost reduction
  • Increased security, trust and transparency
  • New business thanks to digital offerings
  • Legal certainty
  • Optimization of customer satisfaction
  • Acquisition of new customers
  • Future and investment security
  • Innovations for your own business - without major technical effort

Financial solutions in detail

From K-Businesscom products to quality products from well-known partners: K-Businesscom is broadly positioned when it comes to digitalization in the financial sector.

Partner products for digital finance

Service providers - including banks - are required to make contract changes and other important information available to their customers on a durable medium. Hitachi has developed a concept for this that has been approved by the regulatory authorities. This involves linking object storage using WORM storage to either an independent Internet portal or an Internet banking portal. This guarantees the uniformity of important data as well as access to and delivery of this data to customers.

Other products relevant to the financial sector

  • Empathy Suite video consulting: high-quality, user-friendly, secure and scalable consulting solution via online communication
  • Open Legacy: helps make legacy systems available for new, digital solutions - in microservices or independent of servers
  • Digital Customer ExperienceManagement Center: includes data preparation, business analytics, information overview, agent desktop, digital customer onboarding, voice chat and chat bot, automatic quote generation and text recognition

Other Services.

// we transform for the better

Signing, online identification, frequency measurement or online consulting. Digital and secure services for your customers.

KBC SignToGo

sign securely and easily

K-Businesscom's electronic signature is as easy as a coffee-to-go and offers reliability and security. It allows important documents to be digitally signed quickly and easily to make business processes more efficient.

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KBC confIDent

data secure online identification

Online identification: legally compliant and efficient. Companies increase customer satisfaction, customers enjoy convenient, secure identification.

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Online consulting

simple business processes

Secure online advice with digital signature and video ident from the KBC Cloud, seamlessly integrated with the existing telephony solution. The advice button on the finance company's homepage enables video/audio, chat, co-browsing, co-editing and online contracting.

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Frequency Measurement as a Service

measure, evaluate and optimize

Automatic occupancy counting, contactless live assistance, avoiding waiting times and keeping an overview: With all these features, our Smart Crowd Management contributes to a safe and uncomplicated banking experience.

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Digitization in the financial sector - topics, trends and challenges

We respond to industry peculiarities and the latest developments in the financial sector with specific solutions.

  • Banks and other financial service providers are in the special focus of the public.
  • There are strict regulations from legislators and national and European financial supervisory authorities.
  • Regulatory requirements and stricter financing criteria reduce the potential customer base.
  • Transparency and compliance are mandatory - flexibility and productivity a must.
  • Banks operate in the area of conflict between offline banking and online banking.
  • There are fewer and fewer branches and fewer staff, with increasing demands for support and advice.
  • Technology companies are increasingly offering their own payment solutions.
  • New forms of financing such as crowdfunding are emerging.
  • The pressure to make savings is increasing: Margins are falling, processes are being optimized.

Case Study

Global Blue

Improve international collaboration thanks to a cloud-based telephony system based on Microsoft Teams.

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Case Study


KSV InfoPass with the Smart Identity and Signature Service (SISS).

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Case Study

Oesterreichische Nationalbank

New Innovation Room with best media technology from K-Businesscom for the Austrian National Bank.

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