Smart meters are the foundation for the smart grid of the future. They enable critical technologies such as distributed renewable energy generation, e-mobility and essential load distribution. The Electricity Directive in the Third Energy Package of the EU supports the introduction of “intelligent metering systems” – smart meters – for all consumers. Nevertheless, numerous business processes of energy suppliers and grid operators are still managed manually, making them correspondingly cost-intensive. A radical transformation is therefore under way in the energy sector, driven by the introduction of smart meters and enabling the digitalization of all manner of business processes.
One of the key components of digitalizing these business processes is the K-Businesscom SEM suite, which serves as a central data hub for receiving, processing and sharing data from diverse systems (billing, SAP, customer portals, smart meters, etc.).