Smart Products

With the help of digital services, you are in continuous contact with your customers and thus have the opportunity for long-term customer loyalty.

for Sales,ProductManagement

Location-independent access to customer systems enables you to optimize time, costs and, above all, the quality of your service performance, thereby ensuring customer satisfaction.

for PdM,customer service, field service

Transparency in the usage behavior of your customers enables you to measure the quality of your products and thus ensure and improve it in the long term.

for Product Management, R&D

A quickly viewable customer profile and intelligent alarms enable your customer service to promptly and proactively troubleshoot before the customer even notices.

forCustomer Service, Field Service

With the help of a digital control and evaluation facility, your products can be operated from anywhere in the world using any terminal device.

for PdM, Customer, Sales

Timely advance information allows your technical field service to be better prepared for on-site operations, saving costly multiple trips.

for Customer, Field Service,Customer Service

Available product usage and service data can be used as a basis for targeted expansion of the functional scope of your product.

for PdM, R&D, Sales

Digital product features give you a competitive edge over your competition and are fuel for marketing and sales.

for PdM, Sales, CDO

Based on immediately available usage data, new business models such as pay-per-use can be established for your product.

for PdM, Sales, CDO