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Customer Platform

The customer portal for your entire company

Many systems. Confusing services. Tedious communication. Customers are demanding more and more from your services. To meet this challenge, you need a central access point to all your services.

The KBC Customer Platform brings them all together: In an easily accessible portal, you can find all existing and new services in one central place. Through seamless integration into your process and tool landscape, you create a sustainable digitalization leap for your company. Together with you and your teams, we analyze the initial situation and develop a customized solution for you and thus the basis for your future customer experience.

Advantages of the Customer Platform

Simpler customer experience
Increased sales
More efficient and satisfied employees
Increased customer satisfaction
Relieved support
Future competitive advantage
Increased customer loyalty
Less training effort
// we transform for the betterMicrosoftTeams-image (43)
MicrosoftTeams-image (43)

7 steps to your customer platform

Digital makersDigital makers

With KBC Customer Platform, we value individuality - but that doesn't mean we have to reinvent the wheel every time. To save you time and money, we use an established toolkit and solutions and the experience gained from a large number of past customer projects.
The result? A sensible overall solution. Starting with the conception, through the software development, to the successful rollout and ongoing further development. We do it digitally. In our 7-step process:

Non-binding initial consultation
Workshop with relevant stakeholders
Design phase and price indication
Implementation of Minimum Viable Product in sprints
Rollout and acceptance test
Ongoing operation / support
Continuous further development
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