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CANCOM Austria

By deploying Anapaya's SCION technology, K-Businesscom AG Switzerland has further enhanced its capabilities and is building on its rapid growth and expansion. K-Businesscom AG Switzerland provides comprehensive end-to-end solutions for companies of all sizes in Switzerland and throughout Europe. Since its integration into the CANCOM Group , K-Businesscom AG Switzerland has undergone significant expansion, including the acquisition of Belsoft Infortix AG, a Swiss IT company specializing in infrastructure, security and cloud solutions. With years of experience as a provider in healthcare and social services, K-Businesscom AG Switzerland understands the value of cybersecurity and resilience in today's connected world. Stephan Ging, Chief Sales Officer, emphasizes the critical importance of connectivity in healthcare: "Healthcare is no longer about inconvenience, it's about the difference between life and death. That's why our ICT infrastructure and security solutions meet the highest standards and require extremely robust connectivity. Anapaya's SCION solutions meet these requirements and more." Martin Bosshardt, CEO of Anapaya, recognized the unique benefits of SCION for the healthcare network and emphasized the important elements to improve cybersecurity: "SCION introduces new elements to cybersecurity with immunity to routing attacks, DDoS protection and instant failover solutions. Combined with geo-fencing and unparalleled path control, it's no wonder network professionals are switching to SCION." K-Businesscom AG Switzerland will play a central role in providing ICT security and solutions to the health and social care sector, particularly in accelerating customer integration into the recently launched HIN Trust Room (HVR) , a private internet for the HIN community operated by SCION. K-Businesscom, with its expertise in cybersecurity, project implementation, testing and reconfiguration, is able to support all aspects of this transformative initiative. "We are very excited to be working with Anapaya to support the Swiss health and social care sector," said Stephan Ging, Chief Sales Officer of K-Businesscom. "This partnership offers innovative approaches to connectivity and security, and we look forward to exploring these together." Martin Bosshardt expressed his enthusiasm and added: "Attracting valued partners like K-Businesscom strengthens the mission of our company. When industry leaders recognize the potential and capabilities of SCION, it shows that we are on the right track. Our team is very excited about this latest collaboration with K-Businesscom." For more information, please contact: K-Businesscom: Stephan Ging, CSO stephan.ging@k-business.com Anapaya Systems: Martin Bosshardt, CEO martin.bosshardt@anapaya.net About Anapaya Systems: Anapaya Systems AG is a Swiss company whose mission is to build an international ecosystem that provides SCION-based services for a more reliable, secure and stable network experience. Our solutions provide organizations around the globe with a way to securely and transparently transport business-critical data over the network and send information between corporate locations, trusted partners and cloud providers. We are based at Anapaya Systems AG, Hardturmstrasse 253, 8005 Zurich, Switzerland, and are represented by Martin Bosshardt (CEO) and Samuel Hitz (CTO). About K-Businesscom AG Switzerland: K-Businesscom AG Switzerland is part of the K-Businesscom AG Group based in Vienna and addresses healthcare institutions as well as companies of various sizes and industries - including the financial services sector - with its innovative solutions. Since June 2023, K-Businesscom AG, as a member of CANCOM Group, has been a significant part of an international Leading Digital Transformation Partner with over 5,600 employees at around 80 locations and a key player in the DACH region. With many years of expertise in technology and certified know-how in collaboration, network and IT technology, KBC acts as a consultant, implementation partner, managed service partner and digital business engineer. Combined with technologies and services from numerous international manufacturers such as Cisco, Microsoft, HPE and AWS. The company also develops its own software solutions and platforms for new business models with its customers. As digital makers, KBC employees always think end-to-end. Thanks to its Kapsch roots, K-Businesscom combines 130 years of innovative strength with experience as a market leader for network, data, IT, security, collaboration and managed services. The Cyber Defense Center provides 24/7 protection against cyber attacks and KBC designs cloud transformation, smart spaces and hybrid offices. K-Businesscom employees are convinced that digital technologies can create value, protect the environment and improve our standard of living. With its digitalization expertise, KBC therefore wants to make a significant contribution to promoting the European data economy in the coming years. K-Businesscom AG FY 22/23: approx. 520 million euros, 1,622 employees CANCOM Group FY 2022: 1.3 billion euros, 4,000 employees About CANCOM: As a hybrid IT service provider, CANCOM accompanies companies into the digital future. The CANCOM Group's range of IT solutions includes consulting, implementation, services and the operation of IT systems. Customers benefit from the extensive expertise as well as a holistic and innovative portfolio that covers the IT requirements necessary for a successful digital transformation of companies. About HIN: Health Info Net AG (HIN) protects patient data in the digital world. For the healthcare sector in Switzerland, HIN is the standard for secure communication and the trustworthy handling of sensitive data. HIN was founded in 1996 on the initiative of the FMH and the Ärztekasse. Since then, HIN has been connecting healthcare professionals in a simple, secure and personal way.

Zurich, June 2023 - Spitch , the leading Swiss developer and provider of AI-based voice and text dialog systems, and K-Businesscom AG Switzerland, a leading provider of communication solutions, have entered into a strategic partnership. This alliance combines the strengths of both companies to provide customers with an even better experience and more powerful solutions. The collaboration between K-Businesscom AG Switzerland and Spitch will enable companies to optimize their communication and customer service through the use of advanced voicebot technology and artificial intelligence. With this partnership, both companies will continue to push the boundaries of traditional communication solutions and set new standards. "We are thrilled to be working with Spitch," says Emil Friedauer, CEO of K-Businesscom AG Switzerland. "Their expertise in voicebot and AI technologies perfectly complements our own strengths. By working together, we can now offer our customers an even more comprehensive range of communication solutions." Stephan Fehlmann, Country Manager DACH at Spitch, adds: "Our market success in recent years is due in no small part to our alliances with top-class partners. They play a key role in positioning our market-leading solutions. The strategic partnership with K-Businesscom AG Switzerland is a further link in this increasingly strong chain. It enables us to make our state-of-the-art technologies as well as our experience and many years of expertise available to an extended range of customers. We look forward to working together to develop new and innovative solutions that will revolutionize customer service." the collaboration between Spitch AG and K-Businesscom AG Switzerland marks an important milestone for both companies and represents their commitment to continuously develop innovative and effective solutions for their customers. About K-Businesscom AG Switzerland is part of the K-Businesscom AG Group based in Vienna and addresses healthcare institutions as well as companies of different sizes and industries - including the financial services sector - with its innovative solutions. Since June 2023, K-Businesscom AG, as a member of CANCOM Group, has been a significant part of an international Leading Digital Transformation Partner with over 5,600 employees at around 80 locations and a key player in the DACH region. With many years of expertise in technology and certified know-how in collaboration, network and IT technology, KBC acts as a consultant, implementation partner, managed service partner and digital business engineer. Combined with technologies and services from numerous international manufacturers such as Cisco, Microsoft, HPE and AWS. The company also develops its own software solutions and platforms for new business models with its customers. As digital makers, KBC employees always think end-to-end. Thanks to its Kapsch roots, K-Businesscom combines 130 years of innovative strength with experience as a market leader for network, data, IT, security, collaboration and managed services. The Cyber Defense Center provides 24/7 protection against cyber attacks and KBC designs cloud transformation, smart spaces and hybrid offices. K-Businesscom employees are convinced that digital technologies can create value, protect the environment and improve our standard of living. With its digitalization expertise, KBC therefore wants to make a significant contribution to promoting the European data economy in the coming years. K-Businesscom AG FY 22/23: around 520 million euros, 1,622 employees CANCOM Group FY 2022: 1.3 billion euros, 4,000 employees About Spitch The Swiss company Spitch AG , with a presence in numerous European countries and North America, is a leading developer and provider of voice and text dialog systems for companies and public authorities. Spitch systems not only understand words and sentences, but also the meaning of what is being said. To this end, Spitch relies on software developed in-house that combines Natural Language Processing (NLP), Artificial Intelligence (AI) and Machine Learning (ML). Depending on requirements, different modules are combined into a customer-specific solution based on a uniform omnichannel platform. Spitch systems work in well-known call and contact centers, banks and insurance companies, telecommunications companies, the automotive and transport industries, the healthcare sector and the public sector. More than 50 million interactions were handled via Spitch systems in 2021 and the growth continues. www.spitch.ch Press contact spitch AG Carmen Keller Marketing and Communication Manager DACH Spitch AG Kreuzstrasse 54,C-H-8008 Zurich carmen.keller@spitch.ch Phone + 41 44 542 82 66 Mobile +41 79 371 70 95 www.spitch.ch Stephan Ging Chief Sales Officer K-Businesscom AG Fürstenlandstrasse 41 CH-9000 St.Gallen Phone +41 (0) 58 400 00 00 mail: stephan.ging@k-business.com web: www.k-business.com/de-ch

Hewlett Packard Enterprise (HPE) today announced the winners of the HPE Partner of the Year Awards 2023. The awards recognize HPE partners who have demonstrated commitment and success in delivering value to their customers on their digital transformation journey. This award was given to HPE partners who have achieved exceptional results in terms of financial performance, innovative solutions and meaningful business outcomes. "It is a privilege to honor the winners of the 2023 HPE Partner Awards. These partners have successfully demonstrated the ability to innovate and execute business outcomes and outstanding experiences for customers," said Gilles Thiebaut, SVP of Worldwide Partner Ecosystem and Business Development, HPE. "Our partner ecosystem continutes to be a top priority at HPE and these awards are one way we highlight some of the partners that are driving impressive results and outcomes for customers". "Workload as a Service (WaaS) enables companies to outsource their workloads to KBC, which takes care of the entire infrastructure, scaling and maintenance. This leads to a significant reduction in internal workloads and allows companies to focus on their core competencies. With WaaS, companies can scale resources quickly and on demand to cope with peak loads or implement new projects without having to invest in hardware. KBC and Hewlett Packard Enterprise are working closely together to ensure that customers in Austria benefit from this innovative solution. The combination of K-Businesscom's expertise in the field of local infrastructure and HPE's leading technologies makes it possible to offer customized solutions that meet the specific requirements of customers. HPE GreenLake provides customers with a consumption-based billing model that offers the flexibility of a cloud with the advantages of on-premise infrastructures. KBC can therefore offer its customers elements of an on-premise cloud infrastructure from the standard portfolio with HPE. This includes storage solutions, servers and network components, among other things. Challenges that arise in connection with bandwidth, data security or latency can thus be overcome. Customers also benefit from faster provision of the infrastructure thanks to a fixed contract, as there is no need for a quotation process involving several rounds of negotiations with the manufacturer. Price hedging over the term of the contract can be used to counteract price fluctuations on the market. For customers, there is no need for price negotiations in the event of license extensions. A significant added value of the HPE GreenLake package is the price reduction through economies of scale. With higher call volumes, a price reduction can be achieved by scaling price bands upwards. What makes HPE Greenlake unique is its sustainable approach. Companies can scale their IT resources according to demand and only pay for the resources they actually use. This enables optimal resource utilization while reducing energy consumption and CO2 emissions. HPE GreenLake thus helps to reduce the environmental impact and supports companies in achieving their sustainability goals. "The collaboration between K-Businesscom and Hewlett Packard Enterprise enables our customers to offer services with the flexibility and speed of the public cloud combined with the security and control of a local infrastructure. The long-term cost transparency and the availability of buffer capacities are the basis for the rapid and reliable provision of different workloads. This approach, which is unique on the Austrian market, ensures a particularly high level of customer satisfaction thanks to individual concepts and the simultaneous realization of economies of scale," says Christian Neuhauser, Vice President System Integration at K-Businesscom. About K-Businesscom: K-Businesscom AG (formerly Kapsch Businesscom) is Austria's leading ICT solution and service provider and digitalization partner. As a member of CANCOM Group since June 2023, the company is a key part of an international Leading Digital Transformation Partner with over 5,600 employees at around 80 locations and a key player in the DACH region. With many years of expertise in technology and certified know-how in collaboration, network and IT technology, KBC acts as a consultant, implementation partner, managed service partner and digital business engineer. Combined with technologies and services from numerous international manufacturers such as Cisco, Microsoft, HPE and AWS. The company also develops its own software solutions and platforms for new business models with its customers. As digital makers, KBC employees always think end-to-end. Thanks to its Kapsch roots, K-Businesscom combines 130 years of innovative strength with experience as a market leader for network, data, IT, security, collaboration and managed services. The Cyber Defense Center provides 24/7 protection against cyber attacks and KBC designs cloud transformation, smart spaces and hybrid offices. K-Businesscom employees are convinced that digital technologies can create value, protect the environment and improve our standard of living. With its digitalization expertise, KBC therefore wants to make a significant contribution to promoting the European data economy in the coming years. About Hewlett Packard Enterprise: Hewlett Packard Enterprise (NYSE: HPE) is the global edge-to-cloud company that helps organizations accelerate outcomes by unlocking value from all of their data, everywhere. Built on decades of reimagining the future and innovating to advance the way people live and work, HPE delivers unique, open and intelligent technology solutions as a service. With offerings spanning Cloud Services, Compute, High Performance Computing & AI, Intelligent Edge, Software, and Storage, HPE provides a consistent experience across all clouds and edges, helping customers develop new business models, engage in new ways, and increase operational performance. For more information, visit: www.hpe.com

K-Businesscom's office in Graz/Raaba is a symbol of its vision of a modern working environment. It was specially developed to promote collaboration, productivity and creativity among employees. An open space where employees can exchange ideas and work together on the future of their customers. With an innovative interior design and state-of-the-art technology, the office provides the ideal setting for the development and implementation of forward-looking solutions to drive the digital transformation forward. At the center of the modern office space is an impressive 8-meter-long acrylic mural, which was developed in a co-creation process with the employees under the creative direction of Reinhard Gussmagg. This work of art symbolically illustrates the changing world of work today and the advancing digitalization. As part of the Housewarming vernissage "The Art of the New World of Work", K-Businesscom presented the work of the renowned artist and visualization expert Reinhard Gussmagg. Gussmagg is known for his ability to transform complex concepts and ideas into visually appealing works of art. His works reflect the connection between technology and creativity and offer visitors a comprehensive insight into the process of digital transformation that has accompanied K-Businesscom for over 130 years. The process from analog to digital signals and from pure hardware business to services and the development of completely new concepts and business models was made visible in the offices. Visitors also had the opportunity to view 19 themed pictures on a "Gallery Walk", which will be used in the meeting rooms in the future and represent the diversity of the employees in relation to the value system. "This event was an opportunity to explore the importance of digitalization in the modern working world and to share K-Businesscom's vision," explains Jochen Borenich, member of the K-Businesscom Executive Board. "At the vernissage, guests were able to experience the unique connection between art and technology," explains Reinhard Gussmagg. "We are proud that by working with Reinhard Gussmagg, we have created a visual representation of our development and vision that inspires, fascinates and makes people think," says Reinhold Wurzinger, Head of Business Office Region South. About K-Businesscom (formerly Kapsch BusinessCom) is Austria's leading ICT solution and service provider and digitalization partner. KBC combines certified technology expertise with industry know-how as a consultant and end-to-end digital business engineer. In the DACH region, Romania and the Czech Republic, the company develops new business models with its customers on its own KBC platforms with IOT, AI and other software applications. K-Businesscom also supports its customers on their cloud transformation journey and in the development of smart offices. The KBC Cyber Defense Center provides 24/7 protection against cyber attacks. The basis for all this is the 130 years of innovative strength of the Kapsch Group and KBC's many years of experience as a market leader for network solutions, collaboration, data center infrastructure, security and managed services. Combined with the technologies and services of numerous international manufacturers such as Cisco, Microsoft, HPE and AWS. The employees of K-Businesscom are convinced that digital technologies can create value, protect the environment and improve our standard of living. With its digitalization expertise, KBC therefore intends to make a significant contribution to promoting the European data economy in conjunction with corresponding sustainability in the coming years. Turnover FY 22/23: 520 million euros Number of employees: 1,650

Munich, May 25, 2023 - The Executive Board of the CANCOM Group today signed the contribution agreement with the shareholders of KBC Beteiligungs GmbH following the removal of the antitrust reservation, thus taking a major step in the takeover of KBC Beteiligungs GmbH. The transaction is expected to be completed at the beginning of June with the entry of the CANCOM Group's capital increase in kind, which was part of the transaction, in the commercial register. Following completion of the transaction, KBC Beteiligungs GmbH, together with its operating subsidiary K-Businesscom AG and its affiliated companies, which with their 1,650 employees generated total revenue of around €520 million and EBITDA of €28 million in the past financial year, will belong to the CANCOM Group. The volume of the cash and share component of the transaction amounts to around €165 million, depending on the CANCOM share price at the time of delivery of the shares to the sellers. Furthermore, existing financial liabilities of K-Businesscom in the amount of € 37.5 million will be redeemed in the short term as part of the transaction. Part of the transaction is a capital increase against contribution in kind at CANCOM SE with the issue of 3.5 million new no-par value bearer shares to the shareholders of KBC Beteiligungs GmbH by utilizing the Authorized Capital I/2018. The transaction clearly strengthens the market position of both companies in the DACH region. "K-Businesscom's outstanding market position, geographical presence and expertise are a perfect fit for CANCOM. Especially in the areas of portfolio, logistics and customer access, there is synergy potential and we gain many highly specialized experts in the areas of communication, security and digital solutions," says Rüdiger Rath, CEO of the CANCOM Group, summarizing the main considerations behind the transaction. "The takeover of K-Businesscom is the largest acquisition in CANCOM's history and I look forward to working with our new colleagues to further expand CANCOM's position as a leading hybrid IT service provider in the coming years." "The CANCOM Group and K-Businesscom are two companies whose values, culture, competencies and ambitions fit well together," explains Franz Semmernegg, CEO of K-Businesscom. "The combination of the two companies creates a unique combination of expertise, customer access, partnerships and infrastructures that we will bring together and develop in the coming years to continue to serve our customers as a leading digitization partner." Executive Board of CANCOM SE to be expanded to three members The merging of the two companies is taking concrete shape with the arrival of Jochen Borenich, previously Chief Operating Officer at K-Businesscom, as Chief Sales Officer on the Executive Board of CANCOM SE from August 1, 2023. In return, Rüdiger Rath and Thomas Stark will take over mandates as members of the Supervisory Board of K-Businesscom AG from May 25, 2023. Franz Semmernegg, CEO of K-Businesscom, will continue to lead K-Businesscom and join the executive circle of the CANCOM Group. "With the upcoming integration of K-Businesscom and its subsidiaries into the CANCOM Group, there is a lot of potential for all employees, partners and customers," says Rüdiger Rath. "We look forward to starting new and interesting projects with our colleagues in the coming months and jointly expanding our position in the European IT market." Forecast for the CANCOM Group is updated As the contribution of the KBC Beteiligung GmbH Group is expected to be included in the CANCOM Group's earnings for the 2023 financial year from June 1, 2023, the forecast development of the CANCOM Group has changed. The Executive Board now assumes the following development in the 2023 financial year and has updated the forecast for the CANCOM Group accordingly. CANCOM Group Updated forecast 2023 Revenue 1.630 to € 1,700 million (previously € 1,320 to 1,390 million) Gross profit 580 to € 610 million (previously € 460 to € 485 million) EBITDA 131 to 141 million € (previously 114 to 124 million €) EBITA 80 to € 90 million (previously € 70 to € 80 million) About CANCOM As a hybrid IT service provider, CANCOM accompanies companies into the digital future. We support our customers in reducing the complexity of their IT and expanding their business success through the use of state-of-the-art technology. In order to meet the IT needs of companies, organizations and the public sector holistically, CANCOM offers tailor-made IT from A to Z from a single source. The CANCOM Group's range of IT solutions includes consulting, implementation, services and the operation of IT systems. Customers benefit from the extensive expertise and a holistic and innovative portfolio that covers the IT requirements necessary for a successful digital transformation of companies. As a hybrid IT integrator and service provider, we deliver a range of services and solutions that includes business solutions and managed services such as cloud computing, analytics, enterprise mobility, IT security, hosting and as-a-service offerings. The CANCOM Group's approximately 4,000 employees and an efficient partner network ensure market presence and customer proximity in Germany, Austria, Switzerland and Belgium, among other countries. The CANCOM Group is managed by Rüdiger Rath (CEO) and Thomas Stark (CFO). The company is headquartered in Munich. CANCOM generated sales of around 1.3 billion euros in 2022. The Group parent company CANCOM SE is listed on the Frankfurt Stock Exchange in the SDAX and TecDAX (ISIN DE0005419105). About K-Businesscom AG K-Businesscom (formerly Kapsch BusinessCom) is Austria's leading ICT solution and service provider and digitization partner. KBC combines certified technology expertise with industry know-how as a consultant and end-to-end digital business engineer. In the DACH region, Romania and the Czech Republic, the company develops new business models with its customers on its own KBC platforms with IoT, AI and other software applications. K-Businesscom also supports its customers on their cloud transformation journey and in the development of smart offices. The KBC Cyber Defense Center provides 24/7 protection against cyber attacks. The basis for all of this is the 130 years of innovative strength of the Kapsch Group and KBC's many years of experience as a market leader for network solutions, collaboration, data center infrastructure, security and managed services. Combined with the technologies and services of numerous international manufacturers such as Cisco, Microsoft, HPE and AWS. K-Businesscom employees are convinced that digital technologies can create value, protect the environment and improve our standard of living. With its digitalization expertise, KBC therefore wants to make a significant contribution to promoting the European data economy in conjunction with corresponding sustainability in the coming years. Contact Florian Mangold Specialist Investor Relations +49 (0)89 540545511 florian.mangold@cancom.de Please note If you do not wish to receive information from us by e-mail, please write to ir@cancom.de . Data protection notice You are receiving this message because you have been added to the CANCOM mailing list for investor information. You have been included because you have expressed a wish to be informed about company news in the past. CANCOM stores and processes personal data about you, such as your name and e-mail address, in order to be able to offer you this service. CANCOM stores and uses this data exclusively to keep itself informed about the development of investor communication and to be able to contact investors in the context of investor relations activities. general information on the use of data by CAN COM CANCOM will not pass on personal data collected in the course of investor relations activities to third parties without the express consent of the person concerned. The only exception to this rule is if CANCOM is requested to transmit data by competent authorities such as the German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht). Even after you have consented to receive investor information from us and thus enabled CANCOM to store and use your personal data, you have the right to withdraw this consent at any time. All you have to do is send an informal message by e-mail to widerspruch@cancom.de or to ir@cancom.de . For more information about CANCOM's privacy policy, the contact person or your individual rights as a data subject, please visit our website https://www.cancom.de/datenschutz-cancom/

Belsoft Infortix AG, a system integrator with a focus on data centers, networks and security, has 35 employees in Zurich and its branches in Pfäffikon SZ and Basel and offers its customers needs-oriented solutions in the areas of infrastructure, security and cloud. K-Businesscom AG employs around 1,650 people in the DACH region, Romania and the Czech Republic. Turnover in 2022/23 amounted to just under EUR 520 million. As a digitalization partner, the company supports companies in improving their business performance and developing new business models, acting as a consultant, system supplier and service provider. In Switzerland, K-Businesscom already has a national subsidiary in St. Gallen with 35 employees and is active here with a focus on the healthcare, media and enterprise business sectors. With the acquisition of Belsoft Infortix AG, K-Businesscom is continuing its international growth course and strengthening its presence on the Swiss market. The next step is to combine the strengths of both companies and thus support existing and new customers in their digital transformation with an even more comprehensive portfolio of solutions and services. Vendor independence and long-standing partnerships with leading global and industry-specific solution providers are an essential part of this path to success. "In Belsoft Infortix AG, we have found a company whose positioning and DNA are a perfect fit for us. The product and service portfolio, the long-standing positive market reputation and the expertise of the employees and management team were key decision criteria for us. The acquisition and use of the synergies of both companies will create a renowned ICT provider on the Swiss market with a focus on system integration and managed services," explains Dr. Franz Semmernegg, CEO of K-Businesscom. "For me as the founder of Belsoft Infortix AG, it is particularly pleasing to accelerate our growth path and from now on to be part of an internationally successful group of companies that can look back on over 130 years of history and at the same time has its finger on the pulse of innovation. Together with my existing management colleagues, Simon Häni and Markus Bours, as well as K-Businesscom in Switzerland, we will continue on our successful path. By joining forces as part of an international group, we will take a stronger position in the market and at the same time ensure continuity for our customers and employees," says Urs Bühler, Managing Director and founder of Belsoft Infortix AG. "The acquisition will enable us to put our growth trajectory of recent years on an even broader footing. Both companies have similar business focuses and complement and supplement their portfolios perfectly for our customers," adds Emil Friedauer, Managing Director of K-Businesscom AG in St. Gallen. About Belsoft Infortix AG is an independent IT service and trading company with branches in Zurich, Basel and Pfäffikon SZ, which develops and implements innovative IT solutions tailored to the needs of its customers. It specializes in the areas of infrastructure, security and cloud. For SMEs, Belsoft Infortix offers IT solutions and support from a single source, while in the enterprise segment it focuses on specialized solutions from the high-tech environment. The offering is supplemented by cloud services of various sizes (from individual cloud services to the entire IT in the cloud). The guiding principles for all activities are customer satisfaction through professionalism in thought and action as well as excellent quality in services and products. About K-Businesscom is Austria's leading ICT solution and service provider and digitalization partner. KBC combines certified technology expertise with industry know-how as a consultant and end-to-end digital business engineer in the DACH region, Romania and the Czech Republic. K-Businesscom also supports its customers on their cloud transformation journey. The KBC Cyber Defense Center provides 24/7 protection against cyber attacks. The basis for all this is the 130 years of innovative strength of the Kapsch Group and KBC's many years of experience as a market leader for network solutions, collaboration, data center infrastructure, security and managed services.K-Businesscom AG Switzerland has been part of the K-Businesscom AG Group since September 2018 and addresses healthcare institutions as well as companies of various sizes and industries - including the financial services sector - with its innovative solutions. K-Businesscom AG has been part of the CANCOM Group since April 24, 2023. CANCOM SE, based in Munich , is one of the top IT system houses in Germany. As a hybrid IT service provider with 4,000 employees at around 60 locations in Germany, Austria, Switzerland, Belgium and Slovakia, the listed company achieved an annual turnover of 1.3 billion euros in 2022. Two Leading Digital Transformation Partners combine their expertise in the ICT segment in the focus markets of Germany, Austria and Switzerland. The merger will create one of the leading IT companies in the DACH region and the companies' customers will benefit from bundled expertise in IT and digitalization solutions, associated services and the operation of IT systems. More information .

What is currently new in the use of artificial intelligence? Sinan Tankaz : The use of AI in business has so far been characterized by analytical applications. A generation with completely new capabilities will now greatly expand the possible applications - the so-called generative AI models. One of the best-known examples is the "Generative Pre-trained Transformer", known to many as Chat GPT from OpenAI. Generative AI algorithms use existing data - videos, images or even computer code - and create new content from it. This creative element differs from the pure analysis function. What does this mean for companies in concrete terms? Sinan Tankaz : Now is an important time for companies to decide on the use of AI. The reason: when used correctly, the new applications of business AI are a lever that fundamentally improves competitiveness. Companies that get their act together succeed in using generative AI to develop very strong market advantages and leave their competitors, who have hesitated for too long, behind. CANCOM Austria has already been using AI for its customers in productive environments for 6 years and, among other things, ensures that output is maintained by preventing outsourcing. What does this look like in practice? Sinan Tankaz : Customer service call centers in all industries require enormous cost and personnel input. We have developed an AI-based assistance system for customer service that automates all repetitive work in the first step. The second step involves a leap in quality that goes far beyond the classic use of AI: the AI-based recommender independently recognizes and reports the ideal time to contact the customer, the preferred communication channel and which offer makes the most sense. For inquiries in the self-service portal, the system assists with product selection. This enables operators to provide a fast and targeted service that puts the traditional call center experience in the shade. The call center team, relieved of standard inquiries, now takes care of the difficult consultations with the time required. This type of AI strategy is particularly important for traditional companies such as banks and insurance companies. This makes it possible to reach special target groups such as "digital natives" or the rapidly increasing number of older people as a result of demographic change. In recent years, a provider such as Amazon has demonstrated the dynamic effect that a differentiated level of quality in customer service can have on a company's competitive position. When implementing AI, CANCOM Austria relies on the use of graph technology. Similar profiles with similar behavior are merged, i.e. dynamic data is generated and profiles are created. How can this AI lever be used in industry? Sinan Tankaz : We use machine learning in the manufacturing industry. Here, too, it is possible to strengthen the market position of customers with leaps in quality. Here's an example: the experts at CANCOM Austria developed a customized business AI for a manufacturer of large industrial transport bags - so-called "big bags": the aim was to ensure the customer's ambitious performance promise that the company's "big bags" would last 100 percent reliably even under maximum stress. This is important because the contents of the goods in such transport bags usually exceed the value of the carrier bags by a factor of a thousand. The new AI application is now working very successfully in production monitoring at the manufacturer. Sophisticated sensor technology provides seamless data that is evaluated using artificial intelligence. The algorithms learn to detect the smallest deviations in product quality and play to the strength of machines to tirelessly monitor 24 hours a day, 7 days a week. The result: the manufacturer was able to keep its performance promise and thus significantly increase the prices for the new product line of zero-defect big bags - the earnings per unit are now around four times higher. AI often works with sensitive data - what is your experience here? Sinan Tankaz : With our AI applications, for example, we are working on making everyday life easier for doctors with computer-assisted processes. CANCOM Austria works locally with universities and institutes to ensure quality in the development of AI in this sensitive area with patient data. The benefits of AI applications in medicine are also extremely high: for example, our AI engine scans doctor's letters and prescriptions and independently collects data from them. On this basis, the application provides information on medications, active ingredients and disease progression. This means that not only can medication be used optimally, but interactions can also be avoided. Doctors are relieved of precisely those areas that the machine can do faster and more reliably than they can. It goes without saying that the data processing of sensitive customer data in AI-based applications must be secured. Speaking of security: what should always be taken into account with AI systems ? Sinan Tankaz : The use of AI models is based on trust. However, as AI systems work with neural networks and complex decision trees, it is more difficult to understand the decisions than with conventional software - the so-called black box problem. However, transparency is imperative when dealing with sensitive data in business. CANCOM Austria therefore relies strictly on trustworthy, open and explainable AI models. With these "explainable AI standards", decision transparency is defined, i.e. the question "How is it decided whether results are right or wrong?" and the comparison of identical questions is carried out in feedback loops. This follows a central motif of the European Union's Artificial Intelligence Act (AI Act), which aims to regulate AI in all areas of life for the first time worldwide. What does the future look like? Sinan Tankaz : Generative AI models will help to overcome the most important challenges currently facing companies. Success in practice is always about organizing the division of labour between humans and machines in the best possible way. The reason: what is particularly easy for humans is difficult for AI systems and vice versa. Software, for example, can tirelessly sift through and compare tens of thousands of pieces of data - a task that quickly tires people out. However, when it comes to listening carefully to a person and empathically grasping the subtleties, the machine cannot keep up. The combination of man and machine is therefore the model for success. What is your conclusion? Sinan Tankaz : Companies should now seize the opportunity to make use of the new possibilities offered by business AI. Automation with analytical AI is always a promising way to save costs, reduce the workload on employees and raise quality levels. However, generative AI algorithms can do much more. My recommendation to management: benefit from our practical experience and discover that artificial intelligence delivers tangible competitive advantages.

Together with their long-standing partner Red Hat, the experts at K-Businesscom have developed the basis for KBC Platform-X, relying on new technologies from the field of enterprise open source software. The innovative strength of K-Businesscom as a Red Hat Certified Cloud and Service Provider, which flowed into the flexible and modular solution development, has now been honored with the Red Hat "Sky Rocket Award" during the Red Hat Partner Kickoff Austria. "We are very pleased to have received the "Sky Rocket Award" for our K-Businesscom AG initiatives in the Red Hat Ecosystem at the Red Hat Partner Kickoff Austria. This award is a great motivation for our first-class team, which repeatedly delivers container and automation solutions with a great deal of commitment, dedication and strong technology from Red Hat," explains Martin Schober, Vice President Digital Solutions at K-Businesscom. "In today's world, solutions are becoming increasingly complex. It can be difficult for organizations to keep up with the speed at which new technologies are being developed today. Red Hat's open source approach harnesses the potential of a huge community and turns it into an enterprise-ready product." Red Hat OpenShift is ideally suited for enterprise use. As a platform for both container orchestration and application development, Red Hat OpenShift offers various options for making software available even faster in companies. Included components such as monitoring, load balancing and Operator Lifecycle Manager provide more time for operations. Red Hat OpenShift can be integrated into existing development processes and adapted to existing CI/CD specifications. Medium-sized companies as well as large corporations can benefit from this modular solution. "Together with K-Businesscom, we can accompany and support our customers in future topics such as containerization in digitization, AI/ML solutions in cloud environments and hybrid container environments," adds Dieter Ferner-Pandolfi, Country Manager Austria at Red Hat. The advantage of Red Hat OpenShift is the automated application deployment. Changes and new applications can be deployed to production more quickly and easily by different teams. The data center operations team no longer needs to be involved in the release process. This leads to rapid customer feedback and saves time and money in software development. Customers can combine the advantages of on-premise and cloud solutions. At the same time, the data remains under the customer's control and, if necessary, secured by KBC Security Managed Services. "The collaboration with Red Hat, the technology leader in the field of supported operating systems, is characterized by a very high standard of quality and reliability. It is important that reliable partners such as Red Hat and KBC work together in the enterprise sector in order to be able to provide appropriate enterprise support. As a Red Hat Certified Cloud and Service Provider, we can also facilitate the complete operation of the entire solution for our customers," adds Martin Schober from K-Businesscom. K-Businesscom K-Businesscom (formerly Kapsch BusinessCom) is Austria's leading ICT solution and service provider and digitalization partner. KBC combines certified technology expertise with industry know-how as a consultant and end-to-end digital business engineer. In the DACH region, Romania and the Czech Republic, the company develops new business models with its customers on its own KBC platforms with IOT, AI and other software applications. K-Businesscom also supports its customers on their cloud transformation journey and in the development of smart offices. The KBC Cyber Defense Center provides 24/7 protection against cyber attacks. The basis for all of this is the 130 years of innovative strength of the Kapsch Group and KBC's many years of experience as a market leader for network solutions, collaboration, data center infrastructure, security and managed services. Combined with the technologies and services of numerous international manufacturers such as Cisco, Microsoft, HPE and AWS. Turnover FY 21/22: approx. 460 million euros Number of employees: 1,650 Red Hat Red Hat, the Red Hat logo and OpenShift are trademarks or registered trademarks of Red Hat, Inc. or its subsidiaries in the U.S. and other countries.

The two ICT service providers will become one of the leading companies in the DACH region with over 5,600 employees As of today, two leading digital transformation partners are combining their expertise in the ICT segment in the focus markets of Germany, Austria and Switzerland. CANCOM SE , headquartered in Munich , is one of the top IT system houses in Germany. CANCOM has been accompanying companies, organizations and the public sector into the digital future since 1992. As a hybrid IT service provider with 4,000 employees at around 60 locations in Germany, Austria, Switzerland, Belgium and Slovakia, the listed company generated annual sales of 1.3 billion euros in 2022. K-Businesscom AG (until 2022 Kapsch Businesscom AG) employs 1,650 people in the DACH region, Romania and the Czech Republic. Revenues in 2022/23 amounted to EUR 520 million. The merger will create one of the leading IT companies in the DACH region and the companies' customers will benefit from bundled expertise in IT and digitalization solutions, related services and the operation of IT systems. The two companies have similar business focuses and are also very complementary in many areas with their service and solutions portfolios. CANCOM is positioned as a specialist for digital workplace, cloud solutions and ICT managed services, among other things. K-Businesscom contributes its know-how as a digital business engineer for IT and business consulting and software development, as well as its expertise in intelligent networks and IT security with its own KBC Cyber Defense Center. With a broad partner landscape of both companies, an international ecosystem of leading global ICT players such as Microsoft, Apple, AWS, SAP, Cisco and HP, with whom both companies already have long-standing partnerships, paired with providers of industry solutions, is now being created. The comprehensive portfolio of services will benefit existing customers and also open up new market potential. "We have long been looking for a way to bring the CANCOM Group into a noticeably stronger market position, particularly in Austria and Switzerland, more quickly than would have been possible through organic growth. The customer structures, the service portfolio, the corporate cultures and the visions for the future represent a unique starting position for us to jointly tackle the growth potential of the DACH market. That is why we and the shareholders of K-Businesscom immediately seized the opportunity to work together ," said Rüdiger Rath, CEO of CANCOM SE. Dr. Franz Semmernegg, CEO of K-Businesscom adds: "We see the greatest joint growth potential in our ICT service models (XaaS), especially in the area of cyber security. The general shortage of skilled workers coupled with constantly growing demands on IT departments and increasingly complex threat scenarios mean that companies and institutions are turning to the combined expertise and services of external ICT specialists." Both companies address focus sectors such as healthcare, public and manufacturing industry and develop digital industry solutions with and for their customers. The integration of K-Businesscom into CANCOM creates a leading hybrid ICT service provider with growth potential in the DACH region. K-Businesscom is planning to further expand its market share in Switzerland in particular. The first steps in this direction have already been taken: last week K-Businesscom acquired 100% of the shares in the owner-managed Belsoft Infortix AG. The system integrator with a focus on data centers, networks and security is based in Zurich and has branches in Pfäffikon and Basel. It has 35 employees and a turnover of around EUR 12 million. "The merger with CANCOM marks a milestone in our DACH growth strategy ," explains Jochen Borenich, CEO of K-Businesscom. "Together, we have the opportunity to actively shape the digital transformation as a leading provider in Europe's strongest economic region. Thanks to our technological expertise of over 5,600 employees in combination with our scalable platforms, we can provide our customers with comprehensive support from consulting to secure operation and thus make a significant contribution to the digital competitiveness of the DACH region and Europe. " The close integration and joint path of the two companies will also be reflected in the management and Supervisory Board: Rüdiger Rath and Thomas Stark will join the Supervisory Board of K-Businesscom AG and Jochen Borenich will become a member of the Executive Board (CSO) of the CANCOM SE Group. Franz Semmernegg will remain CEO of KBC and will continue to lead the company with the existing, successful management team. About K-Businesscom (formerly Kapsch BusinessCom) is Austria's leading ICT solution and service provider and digitalization partner. KBC combines certified technology expertise with industry know-how as a consultant and end-to-end digital business engineer. In the DACH region, Romania and the Czech Republic, the company develops new business models with its customers on its own KBC platforms with IOT, AI and other software applications. K-Businesscom also supports its customers on their cloud transformation journey and in the development of smart offices. The KBC Cyber Defense Center provides 24/7 protection against cyber attacks. The basis for all of this is the 130 years of innovative strength of the Kapsch Group and KBC's many years of experience as the market leader for network solutions, collaboration, data center infrastructure, security and managed services. Combined with the technologies and services of numerous international manufacturers such as Cisco, Microsoft, HPE and AWS. The employees of K-Businesscom are convinced that digital technologies can create value, protect the environment and improve our standard of living. With its digitalization expertise, KBC therefore wants to make a significant contribution to promoting the European data economy in conjunction with corresponding sustainability in the coming years. Revenue FY 22/23: 520 million euros Number of employees: 1,650 About CANCOM: As a hybrid IT service provider, CANCOM accompanies companies into the digital future. We support our customers in reducing the complexity of their IT and expanding their business success through the use of state-of-the-art technology. To meet the IT needs of companies, organizations and the public sector holistically, CANCOM offers tailor-made IT from A to Z from a single source. The CANCOM Group's range of IT solutions includes consulting, implementation, services and the operation of IT systems. Customers benefit from the extensive expertise and a holistic and innovative portfolio that covers the IT requirements necessary for a successful digital transformation of companies. As a hybrid IT integrator and service provider, we deliver a range of services and solutions that includes business solutions and managed services such as cloud computing, analytics, enterprise mobility, IT security, hosting and as-a-service offerings. The CANCOM Group's approximately 4,000 employees and an efficient partner network ensure market presence and customer proximity in Germany, Austria, Switzerland and Belgium, among other countries. The CANCOM Group is managed by Rüdiger Rath (CEO) and Thomas Stark (CFO). The company is headquartered in Munich. CANCOM generated sales of around 1.3 billion euros in 2022. The Group parent company CANCOM SE is listed on the Frankfurt Stock Exchange in the SDAX and TecDAX (ISIN DE0005419105).