With these products and services, we take companies in the telecom and energy sectors to the next digital level:

Smart utilities & service provider for the energy industry
Hackers have targeted a power plant. The city lies dark. Communication networks are down. What sounds like the scenario of a futuristic thriller could happen anytime and anywhere. With the smart utility and service provider solutions from K-Businesscom, the companies in charge of critical infrastructure are equipped to optimally handle challenging situations.


K-Businesscom Converged Services: A dedicated company for a special industry
Leading utilities and service providers like Magenta and UPC manage large customer bases and assets with a wide range of features. K-Businesscom Converged Services is a subsidiary of K-Businesscom. It is the Austrian specialist for development and implementation of converged IT services and IT solutions for the business processes of customers in the DACH and CEE regions.
K-Businesscom Converged Services offers you:
- An end-to-end portfolio from a single source
- Standardized, high-quality services
- Maximum availability
- Scalability
- Service management: operation, administration and maintenance
- Secure investment in the future thanks to new business modules

The digital portfolio for network operators
- Carrier-specific DNS services: Flexible services, optimally implemented
- High-performance DHCP services: For service provider networks
- Scalable TR-069/ACS implementation: For all access technologies
- Trident – the flexible client-provisioning solution developed by K-Businesscom: The glue that holds IT together and creates infinite possibilities
- Individual web hosting offers: Ready for use
- Comprehensive unified communication technologies: Email, calendar and online storage
- Efficient data collection and big data: Analyze, normalize, collect, deliver and store
- Reliable converged security: Government services, disclosure obligations, DevSecOps, hardware security, network security, identity & access
- Newest generation of carrier voice services: Maximum stability for decades
- Diverse mobile services: New devices, capacities, reporting, contracts, support, E2E tests and SIM cards
- Reliable data protection and compliance by design: Governance program, creating a culture and promoting awareness, maturity analysis, data identification and indexing, consent management, data breach concept, data erasure concept, data subject rights, data asset management, data security and third party management
- Delivery train architecture: System and business analysis, requirements management, technical project management, incident management, product management, system integration management, release/change management and software tests
- Comprehensive network monitoring and systems: Assurance services, assurance systems, domain monitoring and consulting
- E2E support throughout the entire process: Excellent software at the optimal point of use
- Foundation services: Trident platform, XIM, E2E monitoring suite – innovative and cloud-ready
- More than access management: Fast and custom-tailored solutions, including implementation support
“Several hundred person-years worth of experience and expertise in service deployment and operation of high-availability OSS solutions at major convergent quad play fixed/mobile network providers went into the development of Trident.”
Martin Ellesch, CEO of K-Businesscom Converged Services on the provisioning tool Trident
Trident Provisioning Platform – developed by K-Businesscom
The Trident Provisioning Platform (TPP) from K-Businesscom is a convergent, microservice-based service activation platform. This means: Trident fully automates the activation of services for end customers, companies and industry components (OT devices) in complex, heterogeneous multi-vendor network and IT environments.
Trident from K-Businesscom ...
- can be implemented “on-premises”, in the cloud or as SaaS
- can activate all customer devices and services, entirely independent of protocols, interfaces and/or access technologies
- enables seamless tracking of every product, customer and activation status
- supports the digitalization of business processes and automation of workflows
- can be expanded with numerous OTS (off-the-shelf) connectors
- supports “self-healing” workflows (point of no return, auto-complete, roll-back, roll-forward) to minimize fallouts and manual interventions
- offers complete KPI reporting

Ready for your challenges and market trends

The K-Businesscom portfolio for smart utilities and service providers is a compelling answer to the current developments in the energy industry:
- Climate protection and alternative energies
- Decentralization of energy supply
- Power grids: smart and automated
- Trend toward mandatory smart metering.
- The energy business of the future is digital.
- Networks and data: the highest demands on security and protection
- Rising costs and stricter E-Control regulations
- New energy storage models
- Increasingly attractive peer-to-peer business models.
- Higher risk of attack due to increasing networking and digitalization.