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Smart utilities & service provider for the energy industry

Hackers have targeted a power plant. The city lies dark. Communication networks are down. What sounds like the scenario of a futuristic thriller could happen anytime and anywhere. With the smart utility and service provider solutions from K-Businesscom, the companies in charge of critical infrastructure are equipped to optimally handle challenging situations.

K-Businesscom Converged Services: A dedicated company for a special industry 

Leading utilities and service providers like Magenta and UPC manage large customer bases and assets with a wide range of features. K-Businesscom Converged Services is a subsidiary of K-Businesscom. It is the Austrian specialist for development and implementation of converged IT services and IT solutions for the business processes of customers in the DACH and CEE regions.

K-Businesscom Converged Services offers you:

  • An end-to-end portfolio from a single source
  • Standardized, high-quality services
  • Maximum availability
  • Scalability
  • Service management: operation, administration and maintenance
  • Secure investment in the future thanks to new business modules
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The digital portfolio for network operators

With these products and services, we take companies in the telecom and energy sectors to the next digital level:

  • Carrier-specific DNS services: Flexible services, optimally implemented
  • High-performance DHCP services: For service provider networks
  • Scalable TR-069/ACS implementation: For all access technologies
  • Trident – the flexible client-provisioning solution developed by K-Businesscom: The glue that holds IT together and creates infinite possibilities
  • Individual web hosting offers: Ready for use
  • Comprehensive unified communication technologies: Email, calendar and online storage
  • Efficient data collection and big data: Analyze, normalize, collect, deliver and store
  • Reliable converged security: Government services, disclosure obligations, DevSecOps, hardware security, network security, identity & access
  • Newest generation of carrier voice services: Maximum stability for decades
  • Diverse mobile services: New devices, capacities, reporting, contracts, support, E2E tests and SIM cards
  • Reliable data protection and compliance by design: Governance program, creating a culture and promoting awareness, maturity analysis, data identification and indexing, consent management, data breach concept, data erasure concept, data subject rights, data asset management, data security and third party management
  • Delivery train architecture: System and business analysis, requirements management, technical project management, incident management, product management, system integration management, release/change management and software tests
  • Comprehensive network monitoring and systems: Assurance services, assurance systems, domain monitoring and consulting
  • E2E support throughout the entire process: Excellent software at the optimal point of use
  • Foundation services: Trident platform, XIM, E2E monitoring suite – innovative and cloud-ready
  • More than access management: Fast and custom-tailored solutions, including implementation support

“Several hundred person-years worth of experience and expertise in service deployment and operation of high-availability OSS solutions at major convergent quad play fixed/mobile network providers went into the development of Trident.”

Martin Ellesch, CEO of K-Businesscom Converged Services on the provisioning tool Trident

Trident Provisioning Platform – developed by K-Businesscom

The Trident Provisioning Platform (TPP) from K-Businesscom is a convergent, microservice-based service activation platform. This means: Trident fully automates the activation of services for end customers, companies and industry components (OT devices) in complex, heterogeneous multi-vendor network and IT environments. 

Trident from K-Businesscom ...

  • can be implemented “on-premises”, in the cloud or as SaaS
  • can activate all customer devices and services, entirely independent of protocols, interfaces and/or access technologies
  • enables seamless tracking of every product, customer and activation status
  • supports the digitalization of business processes and automation of workflows
  • can be expanded with numerous OTS (off-the-shelf) connectors
  • supports “self-healing” workflows (point of no return, auto-complete, roll-back, roll-forward) to minimize fallouts and manual interventions
  • offers complete KPI reporting
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The digital transformation expertise of K-Businesscom is not limited to the energy industry:

Industry focus

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Digital transformation

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