Joanneum

FQM - Frequency Measurement as a Service for measuring visitor frequencies with DSGVO-compliant data collection.

Who is the
UniversalmuseumJoanneum?

The Universalmuseum Joanneum is Austria's oldest and second largest museum. It sees itself as a universal panorama for science, art and culture. The Joanneum includes the Folklore Museum in Graz, the Eggenberg Palace Lapidarium, the Flavia Solva Roman Museum, the Herberstein Animal World and other exciting worlds of experience and knowledge. The Joanneum's facilities are used extensively for scientific purposes and are visited by many thousands of guests every year.

Business Challenge

The task: Analyzing visitor flows, recording and evaluating data. Specific challenge: The solution had to be flexible enough - while complying with DSVGO throughout - to allow any relocations to be managed without great effort.

Solution

FQM - Frequency Measurement as a Service from K-Businesscom provides all necessary functionalities and features for the collection and analysis of visitor flow data - exclusively for authorized users. Individual, intuitive dashboards can be set up in K-Businesscom's own cloud platform and the data can be exported via CSV and processed "live". FQM - Frequency Measurement as a Service not only meets all DSVGO requirements. As a smart solution, FQM can be installed at a new location in just a few steps and put back into operation without any complications.

Services

Planning
Initial installation
Commissioning
Ongoing operation of the solution

Technology

FQM - Frequency Measurement as a Service
1 account, various users with login authorization
3-D sensors in the entrance area
Connection with LAN and POE
Data transfer to the KBC-IoT-Cloud
Processing at the FQM dashboard
Data processing via CSV download

Value

One-stop solution from a reliable, long-standing partner
Local presence of KBC technicians
DSVGO compliance
Investment and future-proof solution

Future outlook

Expansion for further museum locations
Analysis of the geographic regions of people traveling by car in the context of events

We are very satisfied with K-Businesscom's solution and are now looking into expanding the system. On the one hand, we have in mind the expansion for further museum locations, on the other hand, we want to use this system for the analysis of the geographical regions of the people arriving by car, with data protection-compliant license plate recognition at the parking lots within the scope of our events.